Subscription providers will be required to inform customers what they're signing up for, obtain customer consent, and provide clear mechanisms to cancel.

God bless the FTC.

    • Scrubbles@poptalk.scrubbles.techEnglish
      12·
      2 months ago

      Those fuckers. 24 hour fitness was mine but same bullshit. Had to call a call center in India which game me the runaround for an hour trying to cancel. Then best of it, they wouldn’t let me cancel my wife’s subscription that was coming off my credit card, said she had to call in and do the same even though it was my credit card and she was standing right next to me.

      Then they had the gall to say I owed at least 3 more months because of what I gather is bullshit.

      That’s the only time I’ve ever done a charge back on my credit card. Fuckers. Best part is the charge back revoked the last few months of payments too, my credit card person was super nice. So by pushing for 3 months extra that they didn’t eat or deserve, it pushed me to charge back and they ended up losing 3 months from both my wife and I, effectively giving us those last 3 months for free.

      • IndiBrony@lemmy.worldEnglish
        2·
        2 months ago

        I love a good charge back on a credit card.

        Thankfully I haven’t had to do it often, but it’s nice to know I can ❤️

        • K1nsey6@lemmy.mlEnglish
          21·
          2 months ago

          AMEX is the best for handling chargebacks. Not a ton of questions, just a simple did you authorize the charge, and I know it will be taken care of.