Starting today, new support threads that are created on discord will be indexed and be easily findable with search engines thanks to Answer Overflow. Right now, existing threads are being indexed.

The dedicated community link is here: https://www.answeroverflow.com/c/812703221789097985

I think this is crazily important. My biggest issue with Discord is that they have become the default hubs for issues and fixes. Over days, weeks, months and years those fixes get buried and harder to find, but the worst offender is that they are unindexable by default.

Its lovely to see someone doing this. I wish everyone would do this.

As ever, if you don’t know Heroic, you can find their website with this link here

    • Oniononon@sopuli.xyz
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      2 days ago

      Discord is a superb chat room with voice chat and screen share.

      Most of the userbase is too young to know forums exist.

    • Ulrich@feddit.org
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      3 days ago

      It got popular because it’s excellent for gaming communities. Not for code base discussion.

    • Wooki@lemmy.world
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      3 days ago

      Jesus why did discord ever get popular in the first place.

      Because its more than a bunch of posts, its voice comms and thats more useful. So find a platform that does both and maybe people change, maybe. More likely we will have to wait for IPO and enshitification before that happens.

      • kipo@lemm.ee
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        2 days ago

        I get it.

        I can’t use discord because my privacy settings on my devices is such that discord demands my phone number from me, and that is not a piece of personally identifying information I will ever share with them.

        • Oniononon@sopuli.xyz
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          2 days ago

          I understand you. You can always use a temp number or get a sim without credit

          • Whitebrow@lemmy.world
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            2 days ago

            That is a proper workaround when you don’t have a choice, disposable temp sim will get you through their “security”. Unfortunately doesn’t work with virtual sim numbers though.

  • Fubarberry@sopuli.xyzM
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    4 days ago

    This is super cool. I hope it works really well, the difficulty of accessing troubleshooting info from discord is such a problem.

  • exu@feditown.com
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    3 days ago

    Support threads, if they’re ising what I think they are, already look a lot like traditional forum posts. Great idea to actually make it a forum