bimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 6 months agoHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.comexternal-linkmessage-square172fedilinkarrow-up1906arrow-down16cross-posted to: technology@lemmit.online
arrow-up1900arrow-down1external-linkHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.combimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 6 months agomessage-square172fedilinkcross-posted to: technology@lemmit.online
minus-squareMangoCats@feddit.itlinkfedilinkEnglisharrow-up2·6 months agoThey’re unpredictable. Every employee is a potential future lawsuit, they can get injured, sexually harassed, all kinds of things - AI doesn’t press lawsuits against the company, yet.
They’re unpredictable. Every employee is a potential future lawsuit, they can get injured, sexually harassed, all kinds of things - AI doesn’t press lawsuits against the company, yet.