• arrow74@lemmy.zip
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    22 hours ago

    As an older gen Z myself I get it. I’ve run into it a few times, and it is really frustrating sometimes. For example I did an online order for some food, and when I get there they say they’re out and just stare at me. Basically every step of the encounter I, as the customer, had to figure out what to do. There was absolutely no attempt by them to resolve it. That shouldn’t be my burden. I don’t even think it’s fully a generational thing. I do partially blame the corporations. They have created a system where it’s very difficult for the individual employees to do anything. Instead they prefer you to have to deal with an online chat bot that isn’t helpful so they can keep your money.

    That being said, many people complain about this during simple interactions. I don’t need a full conversation every time I checkout.

  • Glytch@lemmy.world
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    1 day ago

    I’ve never noticed the “Gen Z stare”, maybe I’m just not a shitty customer.

    This feels like just another example of “the younger generation has no respect, in my day we respected our elders” that’s been a part of society since we’ve had society.

    • Randelung@lemmy.world
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      12 hours ago

      I started asking people that express these kinds of opinions if they themselves have witnessed what they’re claiming. Sadly, they all say yes and I’ve stopped believing them.

      • Glytch@lemmy.world
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        4 hours ago

        See now, I believe that they’ve seen a stare from service industry workers, but I’d bet it’s the “dealing with assholes” dead-eyed stare, which is multigenerational. If they say they see it everywhere they’re telling on themselves.

        • Randelung@lemmy.world
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          29 minutes ago

          That’s exactly what I’m getting at, too. If “Gen Z is lazy and doesn’t want to work”, maybe it’s missing a “with you”. I’ve not experienced any of the usual claims.

  • binarytobis@lemmy.world
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    1 day ago

    I’ve been living the opposite. I work with some Gen Z and I’ll say things assuming they agree with me like “If your raise doesn’t beat inflation it’s a pay cut”, “If your job sucks, steal anything you can like an office chair” and “Why the hell would you ever want work email on your phone”. They tend to respond with some version of “But what about the company?”

    What about the company? Burn that mother down. The you from 15 years from now would be disappointed.

    • Dae@pawb.social
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      1 day ago

      I’m on the older end of Gen Z. I’m not even 30 yet, but I’m with you. I didn’t start there though; a lot of us are raised by people who either drank the kool-aid or are too beaten down by capitalism to care, so give them awhile to get there.

    • Delphia@lemmy.world
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      12 hours ago

      We try to be zen about it at work "We’re all someones customer, so when an idiot customer says some dumb shit to you just remember that after work when you go to the shop, theres a non-zero chance your going to be someone elses idiot customer saying some dumb shit. BE NICE.

  • sp3ctr4l@lemmy.dbzer0.com
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    1 day ago

    I always thought of this as basically the customer service thousand yard stare of being constantly subjected to inane drudgery and also an endless stream of the most ludicrous freaks of brain damaged customers.

    I saw this a lot as a millenial, amongst those of us who’d served too much time in such jobs.

    But uh, yeah, now the economy is even more fucked, and these are largely the only jobs Gen Z can get…

    And this is also the only context many older people actually physically interact with Gen Z in, as customer service robots.

    So… I guess it ‘makes sense’ that the idiots that used to be writing: ‘Millenials are ruining the XYZ industry’ are now just entirely unable to realize what they’ve done to Gen Z.

  • riwo@lemmy.blahaj.zone
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    1 day ago

    this meme feels like a pink version of those nasty wojaks, and i dont like it :<