As the customer you’re already taking stuff out of your cart and putting it on the counter. Maybe automation isn’t the right word, but it’s certainly more efficient than having a human clerk. It removes a bottleneck.
But it’s not a bottleneck. It’s the opposite. An experienced human checker will tap in the code for oranges way before you find it in their stupid menu.
As the customer you’re already taking stuff out of your cart and putting it on the counter. Maybe automation isn’t the right word, but it’s certainly more efficient than having a human clerk. It removes a bottleneck.
But it’s not a bottleneck. It’s the opposite. An experienced human checker will tap in the code for oranges way before you find it in their stupid menu.
And introduces others: “unexpected item in bagging area”
True, but isn’t that an implementation issue that can be fixed, rather than an inherent issue with the concept?