Hi all, I’m looking at HYS accounts and I see Sofi and Openbank coming up as some of the higher rate options. It looks like Openbank is based in California and has 4.2% but poor customer service reviews on Trustpilot. Sofi is 4.3% but with a limited time 0.7% “boost,” so 3.60% normally, but appears to have better customer service. I’m more inclined to have better support through Sofi.
I also had many people tell me Ally gave them 3.30% and pretty good customer service and transfer times. Any thoughts?
I’ve been pretty happy with SoFi. I like that they support multi factor authentication with TOTPs. I haven’t had to deal with their customer service yet.
Their Android app is god awful though if that matters to you. Also they send me a ton of spam but Gmail takes care of it so for me that’s a minor issue.