They can’t send messages out of the blue, you have to contact the company via whatsapp first, after which they have a 24 hour window to reply. Marketing messages are opt in.
I had one of these marketing messages from Amazon this morning. I’ve never contacted them through WhatsApp, and as far as I can remember, have never contacted them outside of their apps. I definitely haven’t contacted them with my phone number.
They have my phone number, but it’s supposed to be for delivery issues, and I’ve withdrawn all advertising and marketing consent.
EDIT: I just checked, and I was automatically opted in to WhatsApp marketing, despite having turned off all other marketing 😤
I guess that’s part of WhatsApp’s terms of service. Good to know, thanks.
Either way, my dislike for corporations using closed platforms still stands. I really wish we had some modern, secure and featureful version of SMS - a federated direct messaging system that everyone was on, and yet nobody owned.
They can’t send messages out of the blue, you have to contact the company via whatsapp first, after which they have a 24 hour window to reply. Marketing messages are opt in.
I had one of these marketing messages from Amazon this morning. I’ve never contacted them through WhatsApp, and as far as I can remember, have never contacted them outside of their apps. I definitely haven’t contacted them with my phone number.
They have my phone number, but it’s supposed to be for delivery issues, and I’ve withdrawn all advertising and marketing consent.
EDIT: I just checked, and I was automatically opted in to WhatsApp marketing, despite having turned off all other marketing 😤
I guess that’s part of WhatsApp’s terms of service. Good to know, thanks.
Either way, my dislike for corporations using closed platforms still stands. I really wish we had some modern, secure and featureful version of SMS - a federated direct messaging system that everyone was on, and yet nobody owned.
Maybe thats a law where you live but ive definitely been contacted by a bunch of companies through wpp without having contacted them first.