I was reading about some local policy changes intended to make running a small business easier and that got me thinking. I go to restaurants and ethnic food stores which are usually small businesses, and maybe some of the gas stations I use are small businesses too. However, everything else I buy comes from big-box stores or the internet. These have replaced a lot of small businesses, but how is it that there are any little shops left at all? Sometimes I walk into a corner store because I don’t want to go all the way to the big box store or wait for delivery but the prices are so much higher (often by over a hundred percent) that I walk right out again unless I need something very urgently.
I’m not making a moral judgement here. I just don’t know how the economics work out.
Some local retail makes sense, and some does not. For example, my life would really suffer if the hardware store down the street closed up. I like being able to get a paint match home in under 30 minutes. And sometimes I spend half an hour looking for the exact bolt I need, checking it against the other part it’s going to screw into: you just can’t do all that on Amazon and the big box motherfuckers are further away and far less convenient.
Once I messed up and superglued a wrench into my palm. I couldn’t wait for fucking Prime Overnight. I went down to the hardware store and asked if they stocked ca glue debonder. They didn’t, but the store manager got out some acetone and sat there with me, slowly pouring it on as I peeled the wrench out. He wouldn’t even take my money at the end. You just cannot get that kind of service from Lowe’s or Amazon. I now buy every single thing I possibly can there, to help ensure they stay around. I drag my kids anytime I need to go there, and they’re allowed to raid the candy rack at the checkout.