At my last job I onboarded all the new folks. Set up accounts, met them first day, held their hand, all that.
It was an office job at a small payroll firm, nothing technical. I could tell within 10 minutes if that person would last.
Hammered that home in a manager’s meeting, after a dozen HR fails for filling the same position.
If they don’t have basic PC skills, they ain’t gonna make it. Testing is hard to figure and arbitrary, I know, but if they can’t work a mouse, they’re not gonna last a week. Age and education didn’t matter. Can they be instructed to open the X: drive, navigate to a folder and open an Excel sheet?
Retention spiked after HR was told to test for basic skills.
That’s a bingo.
At my last job I onboarded all the new folks. Set up accounts, met them first day, held their hand, all that.
It was an office job at a small payroll firm, nothing technical. I could tell within 10 minutes if that person would last.
Hammered that home in a manager’s meeting, after a dozen HR fails for filling the same position.
If they don’t have basic PC skills, they ain’t gonna make it. Testing is hard to figure and arbitrary, I know, but if they can’t work a mouse, they’re not gonna last a week. Age and education didn’t matter. Can they be instructed to open the X: drive, navigate to a folder and open an Excel sheet?
Retention spiked after HR was told to test for basic skills.