• atocci@kbin.social
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    1 year ago

    What do you mean they won’t budge? Is this a conscious decision they’re both making to spite one another?

    • Patches@sh.itjust.works
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      1 year ago

      Roku controls Subtitles/Language as a system level which means Crunchyroll can’t fix it. Other systems allow the language/subtitles to be within respective apps.

      Roku won’t budge that subtitles must match language spoken and that each content should be in its primary language (Japanese).

      Crunchyroll is “fixing” the issue by creating duplicate seasons - one for each language - but that is a very slow process and it only fixes the dub

      • scottywh@lemmy.world
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        1 year ago

        Netflix doesn’t use Roku’s system level language / subtitle settings so I assume there’s a way around it for other apps as well.

        • atocci@kbin.social
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          1 year ago

          Yeah, there’s definitely foreign language English subtitled content on Netflix that can be watched on Roku. I don’t think apps are required to use the Roku system subtitles. I’m more inclined to think Crunchyroll just isn’t supporting their Roku app properly.

      • braxy29@lemmy.world
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        1 year ago

        what? i can’t speak specifically to crunchyroll (not willing to pay for it), but i watch a lot of movies in languages other than english with english subtitles on roku.

        if roku is insisting on this (?), they aren’t insisting on it for other services like hbo.