we live in hell

I don’t even understand the pitch? you have the disc playing, in your hands, your ownership, no buffering, no subscription required. and they’re saying…hey do you want a worse experience?

  • casual_turtle_stew_enjoyer@sh.itjust.works
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    1 year ago

    Part of me can’t believe that I’m saying this, but I really hope you filed a complaint just so the installation service provider can be informed that this is an issue and hopefully advise the installers that they should always seek customer input on that kind of thing, it shouldn’t add much time to the installation.

    I get that they’re just trying to get it done quickly, but customer service is paramount.