• Ohi@lemmy.world
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    11 months ago

    Words can’t describe the inner joy I felt making that call to cancel after I had Google Fiber installed. “No sir, there is no package or temporary deal you can offer me that’s going to change the outcome of this conversation.”

      • Ohi@lemmy.world
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        11 months ago

        Somehow that still seems better than being Spectrum’s bitch

        • scoobford@lemmy.one
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          11 months ago

          Hey, I’d just use VPN anyways. I sure as shit didn’t trust spectrum not to sell my data.

    • HiddenLayer5@lemmy.ml
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      11 months ago

      So ISP CSRs get commission? I assume they don’t, in which case they were probably super relieved. I work in a customer service call centre and I vastly prefer those outright cancellation calls to anything with strings attached because it’s less work for me, though in my case the company lets me just process the cancellation outright with minimal groveling.