This but unironically. In my neck of the woods, we are hemorrhaging kids to private or charter. That means losing money. Superintendents and administrators view parents as customers. They don’t want a parent to get pissed and move districts because the dollars follow the students. If education is babysitting - if a teacher allows students to do nothing but watch videos on their phone - parents hear nothing and assume everything is fine. If a teacher is calling home about behavioral issues, or a school has “high” discipline rates, then that becomes a visible issue.