Absolutely disgusting behaviour from an official Samsung technician who swipes a exacto knife on a customers TV to void his warrenty.
I woke up from a nap, watch the first minute of this and said to myself. Damn, Louis Rossmann needs to see this, then the chad appeared on the screen like a genie
If you buy a Samsung product from now on, just expect that you will receive no support for it whatsoever. Or else the Samsung rep will sneak into your house and knife your TV.
Jokes on you, I always assume that these days, from all of the manufacturers. It’s why Samsung lost out on a fridge sale a few years ago and as it turns out that was the best decision possible.
I bought a Samsung washing machine in 2016 and it died in 2020. They sent someone to repair it within a week at no charge. It’s still going now, so I think it worked? Anyways YMMV
People have had a really bad time with the refrigerators dying and Samsung not wanting to do anything about it.
I’ve also had a Samsung fridge for 6 years and haven’t had a problem with it. But again, this is anecdotal.
One thing I suspect is that it depends on which country we’re talking about