sunnie@lemmy.ca to

Technology@lemmy.worldEnglish · 1 year ago

Air Canada must honor refund policy invented by airline's chatbot

arstechnica.com

9

174

Air Canada must honor refund policy invented by airline's chatbot

arstechnica.com

sunnie@lemmy.ca to

Technology@lemmy.worldEnglish · 1 year ago

9

Air Canada must honor refund policy invented by airline’s chatbot

arstechnica.com

Air Canada appears to have quietly killed its costly chatbot support.

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1 year ago
Not only that, they set a precedent that will hugely discourage the use of LLM chatbots too. Great for us humans though

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