A set of smart vending machines at the University of Waterloo is expected to be removed from campus after students raised privacy concerns about their software.

The machines have M&M artwork on them and sell chocolate and other candy. They are located throughout campus, including in the Modern Languages building and Hagey Hall.

Earlier this month, a student noticed an error message on one of the machines in the Modern Languages building. It appeared to indicate there was a problem with a facial recognition application.

“We wouldn’t have known if it weren’t for the application error. There’s no warning here,” said River Stanley, a fourth-year student, who investigated the machines for an article in the university publication, mathNEWS.

  • MajorSauce@sh.itjust.works
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    10 months ago

    My guess is to associate which product is best selling to which demographic to better target them.

    So ingenious 🤮

    • CaptDust@sh.itjust.works
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      10 months ago

      I feel like it’d be tough to find a chip powerful enough to capture demographic attributes while also cheap enough to ship in vending machines? But admittedly I’ve little context on embedded systems and their capabilities

      • MajorSauce@sh.itjust.works
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        10 months ago

        While I have no idea how much a computerized vending machine costs, I found this article about a age/gender classifier that runs on a Raspberry Pi 4.

        Looking at the machine’s big touchscreen, I think this classifier would fit on the SBC or require a relatively small upgrade.

      • LinkOpensChest.wav@lemmy.blahaj.zone
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        10 months ago

        Would it be significantly more costly than some of the features vending machines already have, such as card readers? I think these things are pretty costly already, but the profit margin on snacks and soft drinks is extremely high, so I’d imagine they’d recoup their cost pretty quickly.

        • CaptDust@sh.itjust.works
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          10 months ago

          Well I thought so, but apparently we have good enough software that can run on a rasp pi now, so clearly the hardware requirements are much much lower than I understood.

          Geez, I remember needing to use cloud services just for simple OCR not that long ago…

      • AlecSadler@sh.itjust.works
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        10 months ago

        There’s a vending machine in a co-working space I use sometimes that has a full on fridge and oven, and when you order off the touchscreen…something happens inside and sometimes a hot cooked thing comes out. I have no idea how it works and have not used it myself, because it seems possibly kinda gross.