• NotAnArdvark@lemmy.ca
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    9 months ago

    I’ve reconsidered my view of Anker being a quality brand. I bought a USB C hub of their’s that was supposed to provide 100W power delivery, but it couldn’t keep a 65W Dell laptop happy. So, I powered the Dell separately and still used the hub. After a while the display port started to cut out.

    I’ve also bought a USB C PD cable of their’s that was supposed to support 100W power delivery. With my 85W MacBook I noticed that the cable was starting to get hard (non-bendy) spots in it. Soon after my MacBook would report being unplugged when I did anything that would draw significant power.

    Ok, so I go over to Amazon and start looking at reviews that are 2 or 3 stars and holy shit. I got the distinct feeling that these were the real reviews. They’re not good.

    • sugar_in_your_tea@sh.itjust.works
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      9 months ago

      Huh, I haven’t had issues at all. I have a USB hub with 100W PD and HDMI, and it’s been working fine for almost 3 years now on my MacBook. I also have a battery bank from them and it’s fine, though I’ve only used it like 3-4 times over the few years I’ve had it (just use it for travel as a backup plan). I recently got A surge protector/power strip thing from them as well (pretty recent, like 2 months).

      I went with them because of good reviews on Reddit and tech review sites, and the few low reviews on Amazon were easy to chalk up to random QC issues (every product will have some bad ones ship), but the customer support seemed decent from the reviews I read.

      Have you ruled out bad cables and your Dell sucking?

      I think I’ll look up some tear downs next time though. Good brands can absolutely go bad, so it would be good to see if that has happened here. Unfortunately, the charger landscape is mostly full of Chinese crap that I don’t expect to work properly on day 1, much less after a year or two.