• kyle@lemm.ee
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      4 days ago

      Pretty much just MS Dynamics. Or you build your own, that’s common too.

      There are others, Zendesk has a CRM, some use ServiceNow or Hubspot but those don’t fit the same use case.

        • kyle@lemm.ee
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          3 days ago

          100% agree, it’s hot garbage. I have no idea how it’s lasted

          • jawsua@lemmy.one
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            3 days ago

            I told my boss if they seriously consider SN for CRM or ticketing, I’m looking for work elsewhere. I won’t subject myself to that again

    • invertedspear@lemm.ee
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      4 days ago

      For which aspect? Sales force does so much that there isn’t a one product alternative. It is, however, cheaper for an enterprise to hire a team of web developers and build a custom in-house solution.