• morrowind@lemmy.ml
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    4 days ago

    90% of b2b software. They literally charge thousands of dollars while giving the worse piece of shit software you’ve ever used.

    • Jimmycakes@lemmy.world
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      4 days ago

      They always want to charge per user too instead of just charging a monthly fee. They’d rather have no money than not charge per user it’s actual crazy. Imagine any other industry turning away paying customers when it doesn’t cost them anything to have the customer. Software companies are insane. Can’t wait until their funding runs out.

    • lectricleopard@lemmy.world
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      4 days ago

      Sometimes the value add is security, sometimes scaling or uptime. Enterprise considerations aren’t necessarily the same as for individual consumers.

      Sometimes it’s just a dogshit product though, and the sales team pulled the wool over some execs eyes.

        • lepinkainen@lemmy.world
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          3 days ago

          In this case it’s not “security”, it’s offloading the responsibility of security to a 3rd party.

          If the enterprise app leaks data, they’re the ones responsible. Not you, the IT guy who chose it

    • Godnroc@lemmy.world
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      4 days ago

      Oh fuck yeah! So much of my research into new tools is just checking to see if they have a demo, documentation, and price.

      When I’m looking for a new tool, I don’t have the time to schedule a “quick” 20 minute call to do introductions and schedule a follow-up hour long meeting followed by a quote sent over in an email days later only to find out the price is so far outside the range there is no way it’s ever going to happen!

      I’m not some useless middle manager looking for any excuse to look busy; I don’t have that kind of time to waste!