Hello Selfhosted - I’m writing to y’all asking for recommendations for a retailer that will properly pack spinning platter HDDs for shipping. These devices are sensitive to impacts, and since I’m intending to use them for critical data archiving, they need to be packed with appropriate padding! Newegg is apparently incapable of understanding this.
In particular I am looking for WD Red Plus drives, 2x of them, 10TB apiece.
To name and shame Newegg, I have now gotten two shipments of these from them, around $400 each time, and they have botched the packaging so badly on both that I would never accept and trust these drives. The first RMA I requested included notes about exactly how their packing failed, and about how these devices need to be treated better, which were entirely disregarded when they packed the second round.
Who can I buy from that will take their clients’ purchases seriously?!
I can back that up; the drives I ordered were packaged in an antistatic bag, surrounded by an air filled cushion thing, in a hard cardboard box. (Assuming what I got was the “air pockets” it’s a plastic sleeve made of many pressurized sections that completely encloses the drive; definitely adequate IMO. I can dig up a pic if you want).
Thank you, this is the kind of information I posted for, I will almost certainly buy from these folks unless something more compelling surfaces.