From a post here I realized Bitwarden (the password manager) is an US company. I also noticed when I login into bitwarden, I login into the bitwarden.com domain.

There now seems to be a bitwarden.eu domain too. Did anybody try to migrate their account from the .com (US) to .eu (EU) region?

Is the process really so weird? Do you really have to create a separate .eu account then migrate your passwords by exporting/importing from account to account manually? And then closing your .com account? This also suppsedly involves cancelling your subscription in the US region and rebuying it in the EU one.

I am aware I can use keepass or vaultwarden and self host rather than paying to the US, I just don’t trust the resiliency of my own homelab as I am abroad a lot and can’t afford for my passwords to be unavailable. So I’m doing this as a half measure

https://bitwarden.com/help/server-geographies/

EDIT: I created a .eu account with the same mail as my .com account, exported an encrypted json from my .com account where I have premium, imported into the new .eu account without a subscription, then wrote to support using https://bitwarden.com/contact/ (sent to billing department) to transfer my subscription. They replied very quickly with an automated e-mail to which I needed to respond “YES MIGRATE MY SUBSCRIPTION - [bunchofnumbers]” and they moved my subscription.

It took like 30 minutes from my initial e-mail to complete the whole process.

  • tfm@europe.pub
    21·
    3 days ago

    Doesn’t matter where the data is located. They’ll always have access to the data. (Not decrypted but the same as they would in the US) Even if it’s in Europe. Best you can do is to switch to self hosted like vaultwarden or a non-US solution like 1password.