It’s because they are blocking off their communities through paywalls or a means to feed them advertising. Everyone is an idiot for using discord for support. Imagine being a company and thinking answering the same stupid questions 100x a day instead of having a damn FAQ on a website is efficient and makes sense. Lost their damned minds. I’ll die on the hill that discord is stupid to use for anything but gaming and casual conversations and the people funneling their fan base or userbase to discord are assholes.