- cross-posted to:
- privacy@lemmy.ml
- cross-posted to:
- privacy@lemmy.ml
cross-posted from: https://lemmy.world/post/7204240
A few days ago I sent a GDPR request to some company to delete my personal data. They said to install their app and send a ticket from the app. The email was sent from the email address to which the account is registered. Is this even legal?
"Good day,
Thank you for contacting us regarding the deletion of your account.
Please contact us in the application to delete your account and verify your information.
If you have any further questions, we are at your disposal."
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They’ve requested you messaging them in-app to verify the account identity (they are allowed to do that). Tell them that you sent your GDPR request from the same email you registered the account with and that should be enough, since an in-app message is basically just an email verification. If they don’t comply, file a complaint.
Ask them who their nominated data controller is, then email that person. It’s worked very well for me in the past, like they automatically flagged them for the words “data controller”.
I think you’re talking about the “data protection officer”, not “data controller”. The first one is a designated person within the company, the second one the company itself (at least for B2C software companies, usually)
But also, be aware they might not have a BPO, depending on company size they might not need one
Yes, that’s the one.
Pretty
crapcrappy, if true.You’re allowed to out the company, ya know, “name and shame?”
As of right now this is fanfic.
Name and shame then. Who is doing this?
Yeah, why censor the name in the first place? Makes it seem fake imo
Tell them you no longer have a smart phone
That’s illegal. Contact the authorities.
“We are at your disposal.”
“If you were, I would.”
Indeed a 💩 moment
Greetings
Don’t post pictures of text. Reported.
Is that against the rules?
Yes, its low effort posting that is bad lemmyquite everywhere on lemmy
I did not know that. I had seen similar posts and thought that it was acceptable.
@hydra@lemmy.world, if you agree with jagged_circle, please remove this post.
If you’re the op, you could just type the text…
Typed.
Thanks! Please remember to do this in the future. Blind people can’t read text in images, and it isnt good for searching either.
