• MystikIncarnate@lemmy.ca
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    1 day ago

    I work in B2B IT support, and email is designed to be very async, and for the most part it still is. What I can say with certainty is that business folks expect email to be instant like synchronous platforms are… It’s not, it never will be… It’s gotten about as close as it can be, but it is not, and will never be, instant delivery, no matter how much they want it to be.

      • MystikIncarnate@lemmy.ca
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        11 hours ago

        No thanks. I want email to be email. If I want to chat, I’ll use another application and protocol.