• Thorry84@feddit.nl
    link
    fedilink
    arrow-up
    67
    ·
    7 hours ago

    I recently put in a lot of hours for a software system to be able to handle webp just as well as every other image format it already accepted. I put in a lot of work as well. Hadn’t heard about it for a while, but saw the feature release statement for the new version I knew my changes were in. It wasn’t on there. So I reached out to my contact and asked if there was an issue or did it get bumped to a later version or what? So she told me the marketing team that do the release statements decided not to include it. They stated for one, people already expect common formats to be handled. Saying you now handle a format looks bad, since people know you didn’t handle it before and were behind the curve. The second (probably more important) reason was nobody knew what webp even was and it’s only something technical people care about (they probably said nerds, but my contact translated). So no regular customer would be interested and it could only lead to confusion and questions.

    I hope somebody is happy with the work I put in tho. Somebody is going to drag a webp into the system and have it be accepted. Someday… I hope…

    • _stranger_@lemmy.world
      link
      fedilink
      arrow-up
      44
      ·
      6 hours ago
      1. Fuck those people for telling you this after you did the work
      2. Those reasons are hard-stop stupid. If they REALLY cared about the marketing they’d release it silently or add a “improvements to image format handling” line and leave it at that.
      • Thorry84@feddit.nl
        link
        fedilink
        arrow-up
        23
        ·
        5 hours ago

        Maybe I worded it incorrectly. The feature was released in that version. They just didn’t mention it in the release statement they put out to there customers. I’m sure there’s some changelog somewhere people can dig into where it says something like what you mentioned. Or it can just be under “Various small improvements” which they always add as a catch-all.

        So I’m happy, I did the job and got paid. Everyone I worked with was happy. And the feature got released. It’s was just a let down it didn’t get mentioned at all, even though I put quite a lot of work into it.

    • Lemminary@lemmy.world
      link
      fedilink
      arrow-up
      11
      ·
      5 hours ago

      I hope somebody is happy with the work I put in tho. Somebody is going to drag a webp into the system and have it be accepted.

      And that was me! I mean, not with your software but with someone else’s years ago. Still, in a weird anachronistic karma sort of way, thank you for caring.