As of Monday afternoon, [section 10.4] has a new paragraph in bold below it: "Notwithstanding the above, Zoom will not use audio, video or chat Customer Content to train our artificial intelligence models without your consent.”
How exactly they obtain customer “consent” isn’t disclosed.
I’m not so worried about Zoom adding fancy autocomplete (“training our models”) as I am with them licensing it out. This is what section 10.4 says before the caveat:
You agree to grant and hereby grant Zoom a perpetual, worldwide, non-exclusive, royalty-free, sublicensable, and transferable license and all other rights required or necessary to redistribute, publish, import, access, use, store, transmit, review, disclose, preserve, extract, modify, reproduce, share, use, display, copy, distribute, translate, transcribe, create derivative works, and process Customer Content and to perform all acts with respect to the Customer Content, including AI and ML training and testing.
I don’t think that extra caveat even addresses licensing meeting content to third parties for training A.I.
That consent, [Zoom Chief Product Officer Smita] Hashim closed, still won’t allow third parties to train an AI off your calls: “And even if you chose to share your data, it will not be used for training of any third-party models.”
However, glancing through the ToS I don’t see where Zoom prohibits third-party AI training, only prohibiting training their own models. On the other hand, data for training LLMs is apparently the modern gold-rush and it’s feasible that Zoom wouldn’t want that data to be accessed by any potential competitors.
Apparently they did:
How exactly they obtain customer “consent” isn’t disclosed.
I’m not so worried about Zoom adding fancy autocomplete (“training our models”) as I am with them licensing it out. This is what section 10.4 says before the caveat:
I don’t think that extra caveat even addresses licensing meeting content to third parties for training A.I.
A bit later in the article also addresses this:
However, glancing through the ToS I don’t see where Zoom prohibits third-party AI training, only prohibiting training their own models. On the other hand, data for training LLMs is apparently the modern gold-rush and it’s feasible that Zoom wouldn’t want that data to be accessed by any potential competitors.
you agreed to the TOS, therefore they have your consent.