This video is not monetized. This video covers our serious concerns regarding the data accuracy of Linus Media Group, including Linus Tech Tips, ShortCircuit...
This post made it even worse. First, you criticise back, saying that you’re disappointed with Steve? Steve had nothing to do calling him before publishing the video, the damage was done. Also the own company CEOs were complaining about the block and the information presented at GN was well funded.
You may as well be using ChatGPT to make the text because it’s 1000< characters worth of nothing.
Linus was a dick to that CSR, no arguments there. But that is going to be overshadowed because posting your public firmware really should be something manufacturers do. It is not secret sauce and can be extracted if someone cares enough to do so with ST or the apple one or whatever. It is just preventing people from using open source tools like HA.
Having done a year or so as a CSR back in undergrad: It fucking sucks. Everyone is shitty to you. “Killing them with kindness” gets you a LONG way. That said, there is also a time when the CSR explicitly cannot help you. That is when you need to make sure you get flagged as “irate”. The trick I use (that I learned from some of the more pleasant calls) is to repeatedly say “Look, I apologize. I know this is not your fault and I am sorry for taking this out on you. I am genuinely mad at your company but you don’t make those policy decisions”. Let out enough anger to make it clear you need to be escalated or retagged but apologize to the poor sod who is dealing with it.
This post made it even worse. First, you criticise back, saying that you’re disappointed with Steve? Steve had nothing to do calling him before publishing the video, the damage was done. Also the own company CEOs were complaining about the block and the information presented at GN was well funded.
You may as well be using ChatGPT to make the text because it’s 1000< characters worth of nothing.
Hes angry that he didnt get the chance to pressure Steve into backing down, Thats all it is.
deleted by creator
I think that is generally a bad example to use.
Linus was a dick to that CSR, no arguments there. But that is going to be overshadowed because posting your public firmware really should be something manufacturers do. It is not secret sauce and can be extracted if someone cares enough to do so with ST or the apple one or whatever. It is just preventing people from using open source tools like HA.
Having done a year or so as a CSR back in undergrad: It fucking sucks. Everyone is shitty to you. “Killing them with kindness” gets you a LONG way. That said, there is also a time when the CSR explicitly cannot help you. That is when you need to make sure you get flagged as “irate”. The trick I use (that I learned from some of the more pleasant calls) is to repeatedly say “Look, I apologize. I know this is not your fault and I am sorry for taking this out on you. I am genuinely mad at your company but you don’t make those policy decisions”. Let out enough anger to make it clear you need to be escalated or retagged but apologize to the poor sod who is dealing with it.
deleted by creator
Best part:
“The Labs team is hard at work hard creating processes and tools”
Didn’t even take the time to proofread his response to someone saying he needs to slow down and verify things…