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David Gerard@awful.systemsM to TechTakes@awful.systemsEnglish · 9 天前

Verizon’s new AI chatbot — customer disservice

pivot-to-ai.com

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Verizon’s new AI chatbot — customer disservice

pivot-to-ai.com

David Gerard@awful.systemsM to TechTakes@awful.systemsEnglish · 9 天前
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Much beloved US phone company Verizon has updated its My Verizon app to include 24/7 customer service from AI! It’s got a chatbot based on Google Gemini. [Verizon] Verizon tells The Verge: [Verge] …

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  • flere-imsaho@awful.systems
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    8 天前

    you’re new (to the site, and here), aren’t you?

    • 𝕸𝖔𝖘𝖘@infosec.pub
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      8 天前

      To pta, yes. To Lemmy, no.

      • froztbyte@awful.systems
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        7 天前

        impressive, you got both of those wrong

        • 𝕸𝖔𝖘𝖘@infosec.pub
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          7 天前

          I aim to impress.

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