Ha, I didn’t hate it all that much. I advocated for FOSS but was overruled, but I didn’t find it all that painful interacting with JIRA… but yes, having an open source alternative will be way better.
It was having to use the marketplace, and seeing the deliberate control of data that ensured the highly inflated costs were paid.
I do not know if they ever allowed a full export of data: but what data was entered was used like a hostage later, blocking exit or integration with other tool chains.
For anyone reading this who are considering this set of services: run.
Ha, I didn’t hate it all that much. I advocated for FOSS but was overruled, but I didn’t find it all that painful interacting with JIRA… but yes, having an open source alternative will be way better.
It was having to use the marketplace, and seeing the deliberate control of data that ensured the highly inflated costs were paid.
I do not know if they ever allowed a full export of data: but what data was entered was used like a hostage later, blocking exit or integration with other tool chains.
For anyone reading this who are considering this set of services: run.