gandalf_der_12te@discuss.tchncs.de to Tech Support Memes@lemmy.ca · 8 days agoSomething about incentiveslemmy.mlexternal-linkmessage-square18fedilinkarrow-up1321arrow-down121cross-posted to: memes@lemmy.worldmemes@lemmy.ml
arrow-up1300arrow-down1external-linkSomething about incentiveslemmy.mlgandalf_der_12te@discuss.tchncs.de to Tech Support Memes@lemmy.ca · 8 days agomessage-square18fedilinkcross-posted to: memes@lemmy.worldmemes@lemmy.ml
minus-squareegrets@lemmy.worldlinkfedilinkarrow-up6·8 days ago the receptionist filed another ticket: “My keyboard is missing.” Impressive. Voice dictation, on-screen keyboard, or they had a help desk that is actually slightly workable on mobile? (The third is imaginary.)
minus-squareegrets@lemmy.worldlinkfedilinkarrow-up3·8 days agoYou have a more human ticketing system than any I’ve worked with if that’s an option!
minus-squarekemorglinkfedilinkEnglisharrow-up2·8 days agoAh I forgot that these days old school contact channels are hidden and all you see are clanker chatbots
minus-squareTrainguyrom@reddthat.comlinkfedilinkEnglisharrow-up3·8 days agoOr for modern times it’s a laptop dock so they just opened their laptop and entered the ticket that way
minus-squareZorsith@lemmy.blahaj.zonelinkfedilinkEnglisharrow-up2·8 days agoCalled and transcribed by the lowest tier help desk tech or call center.
Impressive. Voice dictation, on-screen keyboard, or they had a help desk that is actually slightly workable on mobile? (The third is imaginary.)
Called them?
You have a more human ticketing system than any I’ve worked with if that’s an option!
Ah I forgot that these days old school contact channels are hidden and all you see are clanker chatbots
Or for modern times it’s a laptop dock so they just opened their laptop and entered the ticket that way
Called and transcribed by the lowest tier help desk tech or call center.