What is the role of tech journalism in a world where CEOs no longer feel shame?

On Friday, the Hard Fork team published our interview with Roblox CEO David Baszucki. In the days since, it has become the most-discussed interview we’ve done in three years on the show. Listeners who wrote in to us said they were shocked to hear the leader of a platform with 151.5 million monthly users, most of them minors, express frustration and annoyance at being asked about the company’s history of failures related to child safety. Journalists described the interview as “bizarre,” “unhinged,” and a “car crash.”

And a case can be made that it was all of those things — even if Baszucki, in the studio afterwards and later on X, insisted to us that he had had a good time. In the moment, though, Baszucki’s dismissive attitude toward discussing child safety struck me as something worse: familiar.

Baszucki, after all, is not the first CEO to have insisted to me that a platform’s problems are smaller than I am making them out to be. Nor is he the first to blame the platform’s enormous scale, or to try to change the subject. (He is the first tech CEO to suggest to me that maybe there should be prediction markets in video games for children, but that’s another story.)

What people found noteworthy about our interview, I think, was the fresh evidence that our most successful tech CEOs really do think and talk this way. Given a chance to display empathy for the victims of crimes his platform enabled, or to convey regret about historical safety lapses, or even just to gesture at some sense of responsibility for the hundreds of millions of children who in various ways are depending on him, the CEO throws up his hands and asks: how long are you guys going to be going on about all this stuff?

  • alyaza [they/she]@beehaw.orgOPM
    16·
    17 hours ago

    the interview in question, which opens with the following exchange:

    Newton: You have joined us today to talk about this new age-gating policy that Roblox is rolling out to protect kids. And I think we should start by just talking about the scope of the problem here. What has led you to this point? And how do you think of the problem of predators on Roblox?

    Baszucki: We think of it not necessarily just as a problem, but an opportunity as well. (emphasis mine) How do we allow young people to build, communicate and hang out together? How do we build the future of communication at the same time? So we, you know, we’ve been, I think in a good way, working on this ever since we started. And when we were — this was almost 18 or 19 years ago — when we first launched the company and we had just four of us sitting in a room, we were literally the moderators, like we would rotate all the time. And so fast-forward to where we are today, it’s just like every week, what is the latest tech? At the scale we’re at, 150 million daily actives, 11 billion hours a month, like what is the best way to keep pushing this forward? And as you correctly note, we’ve just started adding that we’re going to be using facial age estimation with A.I. to complement that.