I work at a consulting engineering firm and write a lot of reports that are read by the public. I have an opportunity to recommend a different font for all of our written documents and am looking for something more modern/fresh than Times New Roman. Also open to recommendations for purpose specific communities about typography/fonts.
Anything literally printed on paper. If you’re in PDFs and you know your audience is going to be reading it on a small screen, I’d say stay away from the serif fonts. Especially since you mentioned elsewhere that you’re concerned about document length; you can get away with smaller letter tracking size on sans.