• speaker_hat@lemmy.one
    link
    fedilink
    English
    arrow-up
    129
    arrow-down
    2
    ·
    11 months ago

    I just read in Wikipedia that Valve is privately helded.

    There must be something magical in the fact that they don’t need to feed their shareholders with mountains of cash every quarter, and actually focus on their customers, as happened in this post.

    • Budd@lemmy.world
      link
      fedilink
      English
      arrow-up
      68
      arrow-down
      1
      ·
      11 months ago

      Fun fact, they used to be public but Gabe took it back private after realizing how shitty it was having to answer to shareholders.

    • cmhe@lemmy.world
      link
      fedilink
      English
      arrow-up
      63
      arrow-down
      2
      ·
      edit-2
      11 months ago

      True, private companies are generally more focused on customer satisfaction, but that can suddenly change, for instance when the owner dies, and the new owners don’t share the same ideals.

      Private companies have a certain single point of failure built-in by having often just one or sometimes a small number of owners.

      Nobody really knows what will happen when Gabe dies.

      I just hope that valve becomes a worker cooperative… That would be the most stable form of company that probaly stays focused on customer satisfaction long term, since workers tend to favor providing long-term profits via good service instead of short term gains, for high frequency traders.

      • Jessvj93@lemmy.world
        link
        fedilink
        English
        arrow-up
        2
        ·
        11 months ago

        Gabe-AI, it’s the only one I’d trust to run Valve. We need to preserve his personality starting today!

    • cordlesslamp@lemmy.today
      link
      fedilink
      English
      arrow-up
      45
      ·
      11 months ago

      And the fact is they still make a mountain of cash every quarter, just by focusing on their customers.

      • Crikeste@lemm.ee
        link
        fedilink
        English
        arrow-up
        9
        ·
        11 months ago

        I don’t know about that. They run one of the most predatory examples of gambling in gaming.

        The new EU ruling really brought to light how big of a problem the CS:GO gambling is.

        • Reddit_Is_Trash@reddthat.com
          link
          fedilink
          English
          arrow-up
          2
          arrow-down
          5
          ·
          11 months ago

          Is gambling really that bad though? It’s voluntary. Valve isn’t forcing you to buy keys or cases if you don’t want them

          • Liz@midwest.social
            link
            fedilink
            English
            arrow-up
            6
            ·
            11 months ago

            It’s addictive. We regulate other addictive things like cigarettes, no reason we shouldn’t put guard rails on gambling. We already do, but I think we’ve got to the end regs in a few areas.

          • Crikeste@lemm.ee
            link
            fedilink
            English
            arrow-up
            3
            arrow-down
            1
            ·
            11 months ago

            Same argument could be made for Heroin that is illegal as fuck.

      • Fedizen@lemmy.world
        link
        fedilink
        English
        arrow-up
        2
        ·
        11 months ago

        but what about the latest investment fad like AI or NFTs? Won’t they think of the poor scammers?

      • Cosmic Cleric@lemmy.world
        link
        fedilink
        English
        arrow-up
        2
        ·
        11 months ago

        And the fact is they still make a mountain of cash every quarter, just by focusing on their customers.

        “Win-Win” for the win!

      • olympicyes@lemmy.world
        link
        fedilink
        English
        arrow-up
        20
        ·
        11 months ago

        Also to be fair they tried to kill PSN store on the PS3 but the resulting backlash made them realize to do so would kill customer faith in the PS4 and PS5 PSN stores and so they backed off. Nintendo could only get away with it because they already trained us not to trust their online stores and buy physical only. Since Steam doesn’t have a physical option they need to play their cards right.

      • dandu3@lemmy.world
        link
        fedilink
        English
        arrow-up
        5
        ·
        11 months ago

        They only do it to make sure the latest Blu Rays work AFAIK. this is also how they get the decryption keys for the latest movies lol

      • KeenFlame@feddit.nu
        link
        fedilink
        English
        arrow-up
        2
        ·
        11 months ago

        Ofc not, what you need to show is a public company that does not fuck over customers