HP wants you to pay up to $36/month to rent a printer that it monitors::“Never own a printer again.”
Thanks! I’ll never own an HP printer! Good advice!
HP anything really.
HP stands for hot paninis, because their laptops get so hot they can be used as a panini press.
I still have my HP laptop from a few years ago, and despite running like crap nowadays, it still manages to warm my legs through my desk
Was HP any good ever?
I remember disliking all of their Laps when I was a teen, but maybe it was a bad purchase by my parents too…
Dev One laptop isn’t bad, got one on eBay for less than half of its original price and it’s a solid machine. Other than that, HP can chew glass.
I will refuse to buy anything HP, even used stuff, purely out of spite for them pulling this shit.
Im at peace knowing that i bought it off the previous owner and not from the company, but that is completely fair.
Okay, I might make an exception for antique tech from the '90s or earlier, back when HP was actually good (e.g. a LaserJet 4, an HP-28C calculator, the function generator somebody posted in another thread yesterday, etc.). That’s very unlikely, though.
Their OfficeJet Pro is $13 a month and offers next business day replacement. If I were to purchase out of spite, it would be with a debit/temporary card with exactly $13 on it, and claim a replacement for defective printer (since it cant print offline). I wonder if HP would still try these things if each “customer” costed them substantially more in shipping back and forth, or having to write off two “office” printers for $13.
But HP enforces an Internet connection by having its TOS also state that HP may disrupt the service—and continue to charge you for it—if your printer’s not online.
HP says it enforces a constant connection so that the company can monitor things that make sense for the subscription, like ink cartridge statuses, page count, and “to prevent unauthorized use of Your account.” However, HP will also remotely monitor the type of documents (for example, a PDF or JPEG) printed, the devices and software used to initiate the print job, “peripheral devices,” and any other “metrics” that HP thinks are related to the subscription and decides to add to its remote monitoring.
The All-In-Plan privacy policy also says that HP may “transfer information about you to advertising partners” so that they can “recognize your devices,” perform targeted advertising, and, potentially, “combine information about you with information from other companies in data sharing cooperatives” that HP participates in. The policy says that users can opt out of sharing personal data.
The All-In-Plan TOS reads:
Subject to the terms of this Agreement, You hereby grant to HP a non-exclusive, worldwide, royalty-free right to use, copy, store, transmit, modify, create derivative works of and display Your non-personal data for its business purposes.
My god, it’s so bad
Calling it now.
HP Partners will be able to print ads to your printer using your paper, and ink at random hours of the day, all day, everyday.
“We’ve been trying to reach you regarding your car’s extended warranty”
They’re reinventing fax-spam.
One of my favorite stories dealing with fax spam
https://consumerist.com/2008/09/17/man-tells-fax-spammers-to-go-fax-themselves-and-they-comply/
Go Fax yourself
My sides.
Remote Monitoring. Reads more like something a malware would do.
Holy shit, that’s like a step away from adding in refusal to print things that are potentially copyrighted or otherwise unacceptable
Or spend $15 more and get a Brother Laser printer.
They’re getting worse too. Retroactively blocking third party toner cartridges.
Then get an epson ecotank. That being said, those toner cartridges last so long that I don’t mind paying full price for one every few years.
I’ve just rejected firmware updates and will continue to do so as long as possible. If it gets to where I can’t do that anymore for some reason I might leverage my professional expertise into remedying the situation more permanently.
Yeah, brother claims 4k pages for my cartridges, but I get around 10k pages before I need to replace them. That’s pretty reasonable for a 90€ toner cartridge
😂
You’re absolutely right but seeing this comment in any recent HP thread is just getting hilarious.
At this point, with ALL this negative press about Hp inkjet printers, who’s buying them? I certainly would never even consider one at this point. Well I’d never buy an inkjet but I digress.
Honestly. How do they still have customers?? Are the majority of consumers just accepting this?
Own an old HP.
Daaaamn this printer good!
Need new one. Get HP cuz gud, reliable and known.
Get betrayed
HP hasn’t been good in over 20 years though. Seriously, they’ve been bottom tier for a long time now.
For people who know their stuff, sure. But for people who use printers cadually? Decade old still good.
With this sort of mentality I wonder. I’m in IT and I would never suggeet any HP equipment (desktops, laptops, servers, monitors, etc).
My corpo masters are moving us to HP because it’s cheaper…
As per usual they are targeting companies. Just how Windows despite its flaws, high price and security issues remains a dominant force, through retailers and OEMs. HP will sign a contract with a company, they will replace toners and provide all kinds of services for X$ a month. Then you don’t care it’s garbage that keeps messing things up. Also people higher up who sign these deals have things printed for them, they don’t mess with drivers.
People buy them because they are cheap. Ecotanks and Laser printers with good features cost a lot more upfront. Not everyone thinks things through long term.
The toner in my laser printer has lasted longer than my need for hard copy.
Fuck HP, I will definitely never own one of their printers ever again because I have a Brother laser printer that is fucking great, never breaks, and definitely never tries to rip me off.
Really nice to see other people showing the brother printers love. I have a little laser printer I bought years ago at best buy when I was running a printing business and has well over a million copies on it. I no longer have the business but that printer is still working.
$36/mo is 144 pages printed at my local library. If I needed to print that many pages, I’d get an enterprise MFP.
I had to print something yesterday… I submitted it to staples and went and picked it up.
Cost me $2
I expect that 10 pages will be all I’ll have to print in 2024.
In the last 5 years I’ve spent less than $10 on printing.
If I had to actually print items… I’d get a inexpensive brother laser printer
Last thing I had to print was in 2022, so I’m also content to just use printing services.
Not from HP, I hope…
Controversial opinion, but I like Kyocera’s enterprise offerings. Xerox is always solid too.
HP can pay me monthly to suck my balls. First month is free
First month is free
where do I sign up?
Excuse me Sir, there’s a line.
Sir this is a Wend-- oh it’s the same price all day?
I’ll just point out that I have a 20 year old Dell business class color laser printer. Got it off Craigslist a few years ago for 40 bucks. It has Ethernet, with a webui. You can disable the toner chips if you want and only lose toner amount estimates and then use any toner you want. We even got the duplex attachment for it a few years ago.
It is literally at least 3 feet tall and weighs at least 50 lbs.
It literally makes all the lights in my house flick when we turn it on. We once blew a circuit when it turned on.
We lovingly call it the Old Ding Dong Printer.
As long as it works, why would I ever replace it? Products have gone downhill.
In part that’s why they keep adding these anti-consumer features. They don’t want you to buy something lasting 40 years. That said I will buy original toner when the time comes from Brother, because they deserve the income for not being assholes. I only wish they had recycling services in my country so I could keep the e-trash to a minimum.
I paid $100 for my Brother printer and I’ve spent…maybe $100 on toner cartridges since 2010.
So, yeah, HP can fuck off.
I bet you it sends them the printer data so they can use it to train AI. It’s all in the ToC
The article literally says they sell your data to advertising partners. You’re paying a monthly subscription to give away your personal data for something as basic as a fucking printer. If HP doesn’t die my hope in humanity will be gone.
Imagine your thermostat sold your data so companies could solicit you with coats to buy, or your fridge sold the data of what food you have so shitty brands can beg you to buy their low quality trash because they spent half their budget on advertising.
I’m preaching to the choir but god I hate the ever growing data broker/aggressive targeted advertising trend.
Unfortunately HP isn’t going anywhere. They have a lot of government contracts and likely a ton more with commercial businesses to supply hardware.
I imagine us peons at the home use level don’t really show up on their radar when it comes to making these decisions.
can confirm, when I used to work for a government contractor, everything was HP. From laptops to servers, from mice to printers.
I mean like, the content of your prints
At this point I know I will never buy a printer, period.
Get a black and white laser printer from brother… It’s all you ever really “need”
That’s what I got, years later still haven’t changed the ink and it runs smoothly. Not sure whose buying HP
People who don’t keep up with things like this, which is honestly a lot of people. I was the electronics guys at walmart for years. Just quit a few months back. So many people would be stunned when I tell them about all the bullshit HP pulls. And so many more would hit me with ‘well ive heard good things’ and buy it anyways.
Good on you for giving them fair warning
Yeah I honestly tried with a lot of the shit there lol. oh well.
You know, I think this is one of those “some people just want to get scammed” moments.
That’s a whole other can of worms. I would get so many old fucks coming in for gift cards, mostly iTunes of course, and when the amount seemed fishy I would ask what it was for and, predictably, quite often it was some obvious bullshit. some would believe me right away, some would take some convincing, some would get mad. I remember one in particular called me a ‘fucking moron who doesn’t know shit’ and insisted i sell him the 1k iTunes so he could pay is taxes. Had fun selling that one.
Others really stick out though. I had more then a few of the ‘love scams’ over the years. The military online BF who was discharged but has to pay his own trip home. This one in particualar is gonna stick with me till the day I die. She was there with a friend, and when i brought up how obvious the bullshit was, her friend was like ‘SEE!?’ We talked to her about this for a half hour or so before she believed us and holy fuck did she break down.
To be fair it’s always a crapshoot whether the person at Walmart or BestBuy or wherever really knows their stuff or just has a personal bias.
Sounds like you’re doing good by folks but for a lot of people you’re going to have an uphill credibility battle mostly because they don’t know you.
I’m a professional software engineer that has done all sorts of things involving computers over the years … I’ll always hear people out and some do have some genuinely great advice/say things I would’ve said if somebody asked me (and almost definitely aren’t getting paid what they’re worth by these places). Others are just kinda blowing smoke … and I fear for the customers that listen to them lol.
lol don’t get me started on the stupid shit i heard from my coworkers. one time I was just coming back from break and this new girl had been helping a customer while I was gone. They had just finished up the sale.
How do I get photopshop on this?
Oh it will have an app store.
IT WAS A FUCKING MONITOR
Big oof…
People who don’t know any better.
That’s what happened to me. Needed a printer in the middle of covid, ASAP. Nothing I researched was there, so I had a limited time to just pick a printer. Hmmm, this HP seems ok…
3 months later, there was no way I used all the ink. WTF. Go to buy more, and thats when I realized my mistake. !@#☆$%^&*
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I’ve heard good things about the tank printers
I picked up an Epson eco tank printer for my wife a couple years ago, and it’s been fantastic! My wife, being a kindergarten teacher has a knack for absolutely killing printers… And this little Epson has been a work horse!!! I have nothing but good things to say about it!
just get a small laser printer. i got a Pantum Laser Printer, on sale, for like $40. Its on its 3rd refill after years and years of heavy printing for my wife while in school.
Costs $.10 to print at the library.
I’m fortunate to have a library just down the street so I go over there.
I also don’t have to print anything very often so I’ve only had to do that a couple of times in as many years.
My library offers $7 worth of printing free each week with your Library. I am curious how many households actually still have printers these days.
The public library here (and it’s far from alone) offers free B&W and color laser printing, free large format printing and free 3D printing. Libraries are awesome.
(I am married to one of the library’s administrators, so I may be slightly biased, but really, go check out your local library.)
I bought an HP m281 mfp printer 3-4 years ago and disabled automatic firmware updates when I was setting it up. Not too long after that I read that a new firmware release prevented 3rd party cartridges from working.
Anyway I bought new ink cartridges a couple of years ago after getting pop-ups saying the ink was getting low. Thing is, I haven’t had to install them yet because despite the warnings the printer has been printing just fine with the original cartridges.
So in addition to blocking 3rd party cartridges HP is also lying about how much ink their cartridges contain.
F.U. HP.
All printers do this to some extent, I think. A combination of never wanting to report a false negative plus manufacturers making most of their money on consumables.
One of the cheapie monochrome Brother printers we have at work has been bitching about replacing the imaging drum for about four years now. We just dismiss the message and it’s been printing just fine this whole time. It still is.
Right, my thought has always been I’d rather change the ink when the print quality bothers me, not because the company that sold me the printer is forcing me to.
I bought a Brother laser printer some years back for like $120 and am still working on the starter toner cartridge. HP can fuck right off with this.
My laser printer is so old that it’s USB 1.0.
It’s on its second toner cartridge and I have no plans to get rid of it.
Same here. BW Brother printer and I can get 3 toner cartridges for about $25. At about a dozen pages a day, those cartridges last me a whole year.
Never own a printer again.
I’ll never own an HP printer again.
But not in the way they want…
