• rumschlumpel@feddit.de
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    1 year ago

    The majority of self-checkouts I’ve tried were such a clusterfuck of bad UI design, and it’s made worse by the requirement to have a human check your ID when you’re buying alcohol etc., which is a huge bottleneck when a lot of people are using SC. And when you inevitably push some wrong button that puts you into a situation you can’t get out of without employee intervention, you (as an introvert) are in a far worse situation than if you had just used a regular checkout (though cashiers in my country don’t really do small-talk, which obviously helps a lot from an introvert perspective).

    • Swedneck@discuss.tchncs.de
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      1 year ago

      Here in sweden they all work fine, biggest UI problem is that they require you to tap the screen before you can tap your card and start scanning…

        • Swedneck@discuss.tchncs.de
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          1 year ago

          don’t worry, we also have decades of cultural erasure from our own government and we’re currently in the process of dismantling every public instituation in favour of privatizations, we’ll be a dystopian hellscape soon enough.

  • Thranduil@lemmy.world
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    1 year ago

    Socially anxious not introverts. Introvert does not mean you dont like being social it just drains more enegy than you get back. Im introverted but I love speaking to people I just need some time alone after. Im actually more anxious using self checkouts than the cashier

    • t0fr@lemmy.caOP
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      1 year ago

      Definitely drains my battery less if I don’t have to speak to a cashier

      • stevedidwhat_infosec@infosec.pub
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        1 year ago

        Don’t feed into their stupid fucking pedantics

        They’re socially anxious because they frequently knit pick at people and they probably tell them off.

        I’ll bet ya

  • FarceMultiplier@lemmy.ca
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    1 year ago

    Except I am also severely frustrated by how crappy they are, with 50% of my checkouts requiring pressing the bloody assistance button.

  • cdf12345@lemmy.world
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    1 year ago

    I loved them when they first came in. Then they started messing with the software. I have a grocery store near me that requires everything to be scanned with the build in scanner (no gun). And be placed on the belt to get weighed. That means cases of water, soda, anything else huge has to come out of the cart and put back every time.

    It makes me not want to shop for large items there. And I’m faster than most employees that run checkout.

    • wowbagger@lemm.ee
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      1 year ago

      Interesting, I’ve used self checkouts all over the US and every single one has been as you described. I didn’t know there was a gun option!

    • luciferofastora@lemmy.zip
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      1 year ago

      One I saw had a big depositing area where you’d put your stuff to be weighed, though it did tell you to keep particularly large or heavy articles in the cart. There was a service counter right opposite, so I assume there was some measure of trust that the employees there would see if you pulled suspicious shit.

      Every now and then, that scale would be picky though. Article should weigh 400-500g, but actually weighs in at 503? Yeah let’s flag that for a human to check.

      Blessedly, the employees generally were quick to step up, slap their access token thing on the sensor, recognise the situation and clear it without much need for interaction. Likewise with age controls, quick and no fuss. The UI had its issues but the employees at least made up for it.

  • ⚡⚡⚡@feddit.de
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    1 year ago

    I’m introverted and don’t use them…

    Give me a 10% discount on everything and I use them. I you don’t, what is my motivation to use them? So they can fire part of their workers, replace them with a computer and keep the wages?

    TBH: They are pretty rare where I’m from (Germany).

    • RaivoKulli@sopuli.xyz
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      1 year ago

      I use them because it’s faster, I don’t have to stress about the person behind me and don’t have to deal with people. They’re bliss

    • rumschlumpel@feddit.de
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      1 year ago

      Do you actually want to work as a cashier? If not, why do you want our society stuck in a state where such jobs need to be performed?

      Universal basic income and automate everything.

      • ⚡⚡⚡@feddit.de
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        1 year ago

        What’s wrong with being a cashier?

        To answer your question: I don’t want to work in any other job than my current one, because I like it.

        I’m from Germany. Compared to the USA, the cashiers here are not forced to stand the whole day. Lots of my frieds worked in that job when they were at school or university. Not a bad job IMO…

        Universal basic income and automate everything.

        Sounds good. Too good to become true.

        • rumschlumpel@feddit.de
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          1 year ago

          Being a chashier is mind-numbingly boring. If you enjoy that kind of work, good for you, but I’d rather not.

          Sounds good. Too good to become true.

          If progress is not possible, we’re doomed anyway. Demographics and climate change will bite our collective ass.

      • havocpants@lemm.ee
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        1 year ago

        Do you actually want to work as a cashier?

        Of course not - that’s why I don’t use the self service tills. I don’t work for the supermarket and I’m not beeping my own damn shopping.

        Not everyone wants a career or an interesting job. Many people just want to work some hours and earn some money and that’s fine.

      • ⚡⚡⚡@feddit.de
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        1 year ago

        In my area, LIDL, EDEKA and a third one don’t have them. Only ALDI has them here.

        But I don’t doubt that they all want to establish this, because it’s cheaper for them.

    • Rolder@reddthat.com
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      1 year ago

      Nothing worse then when the thing bugs out and you have to awkwardly wait for the staff to come help you

    • ganove@feddit.de
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      1 year ago

      I love the supermarkets that have a beep thing, that you use to beep everything during shopping, than you just hand the beep thing over to the cashier or beep it at the self check out, pay and get the fuck out of there.

  • Phegan@lemmy.world
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    1 year ago

    Self check out was created as a way to reduce labor costs in stores allowing them to maximize profits.

    • rumschlumpel@feddit.de
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      It’s also a way to decrease the amount of labor required to produce an essential service, which is good. Might as well complain about the combine harvester killing jobs in the agrarian sector. Do you want to work as a field hand who harvests grain with hand tools? Hell, do you actually want to work as a cashier?

      If stores exploit the lower costs, that’s entirely on our societies failing to distribute wealth properly or have even a semblance of a functioning market. Don’t blame technology for that.

    • chiliedogg@lemmy.world
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      1 year ago

      If they manage to make my shipping experience faster and more convenient while saving money I’m not gonna bitch too much.

      Sometimes technology makes a job obsolete. Not many milkmen or stablehands these days either, and society isn’t worse off because of it.

  • space@lemmy.dbzer0.com
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    1 year ago

    They are ok, but the implementation in some stores is terrible. The one closest to my home has a scale that measures the weight of the products you scan. Almost every time I use it that scale decalibrates itself or doesn’t properly detect that I put the product down, and locks itself until a cashier comes and solves the issue. And it locks itself for other reasons too, like if a card payment fails, you can’t retry until the cashier comes and unlocks it. The only advantage is the smaller queue.

    • space@lemmy.dbzer0.com
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      1 year ago

      Where I live there were a lot of people complaining about order and delivery especially when ordering fruits and vegetables. The delivery people don’t care about picking the better ones.

  • NightAuthor@lemmy.world
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    1 year ago

    Went to a local Kroger subsidiary (Fred Meyer), the automated theft cameras at self checkout resulted in me having to step aside while an attendant came over, reviewed footage of my suspicious activity, and then allow me to continue scanning. Happened like 3 times scanning maybe 15 items. Fucking infuriating. I stopped going there altogether.