I have a signal. I can call fine. I can text fine. I can use wi-fi fine. But any time I try to connect to the internet using mobile data, it tells me there’s no connection. The phone is a Galaxy A02s. Here’s everything I’ve tried:
- Making sure mobile data is on (it is)
- Making sure I can send and receive calls and SMS messages (I can)
- Toggling mobile data off, then back on
- Toggling airplane mode off, then back on
- Turning the phone off, then back on
- Removing and reinserting the SIM card
call your wireless company.
I have this awful feeling I’ll get stuck in tech support hell, but I don’t see many alternatives at this point.
See if you can reach a website by its ip address. If you can then you’ll know you have a dns problem.
Use some air duster on the sim card slot. there might be some lint or dust inside the hole.
Factory reset could work maybe
Another thing to try: toggling a vpn. Even if you don’t use one regularly you might be in a situation where it works with but not without
Do you get data if your travel outside your cell block? Sometimes it’s cell tower.
Nope.
